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What happens to your message

When you submit the form, the details travel straight to the editorial team that maintains this site. No third party sees the contents, and nothing is shared with Leon or any other operator. The information stays within our own correspondence system, used only to respond to your query and, where relevant, to improve how this website is run.

Messages are kept only as long as necessary to handle your request and any reasonable follow-up. You can ask at any time to have your message and any reply deleted from our records, and we will act on that without undue delay.

Feedback about the website

Comments that point out errors, outdated details or gaps in our Leon coverage are read carefully and passed to the editor responsible for that page. Corrections that check out are usually reflected in the next update of the relevant review or comparison. Critical feedback is logged separately so recurring issues are not lost between updates.

Feedback that concerns the site itself — navigation, readability, missing topics — is treated the same way: it is reviewed for action rather than merely acknowledged. We do not publish or attribute your comments without explicit permission.

Writing a useful message

To get a precise answer, state the question clearly and give the context that matters. For a bonus query, name the specific offer and the terms you are unsure about. For a complaint about a withdrawal, include the payment method, the amount involved and the date the request was placed. For a general enquiry, one or two sentences describing what you are trying to decide is enough.

Do not include your account password or full payment card details. If you believe a dispute requires evidence, describe the situation and we will tell you what documentation to send through a secure channel rather than in the form itself.

Privacy and your rights

You are not required to provide any information beyond what the form asks for. Providing an e-mail address is necessary for us to reply; any other detail you choose to include is optional. You may withhold sensitive information such as your date of birth or identity document numbers — the form is for editorial questions, not for account verification.

No gambling advice is given through this form. If your question concerns problem gambling, we will point you to appropriate help organisations rather than attempt to counsel you ourselves. For matters involving self-exclusion, contact the operator directly, as this site has no ability to modify your account status.